We stand behind every product we sell with the warranty stated on its individual product page
(this varies by item — checking warranty, local warranty, or manufacturer international warranty —
and is always shown clearly before you buy).

Warranty Claims

If a product develops a genuine hardware fault within its stated warranty period, bring it to
either of our branches (or arrange drop-off/courier for out-of-town customers) along with your
receipt. We will inspect the unit and repair, replace, or exchange it in line with the warranty
type stated on the product listing at the time of purchase.

Change-of-Mind Returns

Because our laptops and IT hardware are inspected, tested, and sold at wholesale/retail pricing,
we are not able to accept returns for reasons unrelated to a genuine product defect (e.g. simply
changing your mind after purchase). Please check specifications, condition (new vs. used), and
photos carefully before buying, or contact us with any questions beforehand.

Used / Certified Pre-Owned Items

Used laptops are inspected and sold with the specific warranty period noted on their listing
(commonly a short checking/local warranty). The condition, specifications, and any cosmetic notes
are described on each product page as accurately as possible.